1. Acceptance of Terms
By engaging in any transaction or utilizing the services provided by Vinyl Imprint, you acknowledge and agree to the terms and conditions outlined herein.
2. Ordering and Payment
2.1 Orders: All orders placed through our platform are subject to acceptance by Vinyl Imprint. We reserve the right to refuse or cancel any order at our discretion.
2.2 Payment: Payment for services is due at the time of order placement. Vinyl Imprint accepts payments through approved methods as indicated on the website.
3. Imprinting Process
3.1 Artwork Submission: Clients are responsible for providing accurate and high-resolution artwork for imprinting. Vinyl Imprint is not liable for the quality of the final product if the provided artwork is of substandard quality.
3.2 Approval Process: Clients will be provided with a proof of the proposed imprint for approval before production. Approval indicates acceptance of the design, and any subsequent changes may incur additional charges.
4. Turnaround Time and Shipping
4.1 Turnaround Time: The estimated turnaround time for vinyl imprint services will be communicated upon order placement. Delays may occur due to unforeseen circumstances, and Vinyl Imprint is not liable for any consequential losses.
4.2 Shipping: Shipping costs and delivery times are determined based on the client’s location and the shipping method chosen. Vinyl Imprint is not responsible for any customs fees or taxes incurred during international shipping.
5. Quality Assurance
5.1 Defects and Damages: Clients must inspect the delivered products promptly. Any defects or damages must be reported to Vinyl Imprint within 7 days of receipt. Failure to report within this timeframe may result in the denial of a refund or replacement.
5.2 Returns and Refunds: Vinyl Imprint will assess and address any issues related to defects or damages on a case-by-case basis. Returns and refunds are subject to our Refund Policy, available on our website.
6. Intellectual Property
6.1 Client’s Intellectual Property: Clients retain ownership of the intellectual property associated with the artwork provided for imprinting.
6.2 Company’s Intellectual Property: Vinyl Imprint retains ownership of all designs, templates, and proprietary information related to the vinyl imprint services.
7. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and any disputes arising from them are subject to the exclusive jurisdiction of the courts in [Your City].
8. Amendments
Vinyl Imprint reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services implies acceptance of the modified terms.
By engaging with Vinyl Imprint, you affirm your understanding and agreement to these terms and conditions. For further inquiries, please contact our customer service team.